Important COVID-19 Information for PHP Medicare Members of Sparrow Advantage, Covenant Advantage, and PHP Advantage

Committed to Keeping PHP Medicare Members Informed
Coronavirus is a quickly-evolving situation with new information being provided at a rapid pace. The Centers for Disease Control and Prevention (CDC) along with state and local health officials are closely monitoring the situation. Physicians Health Plan (PHP) is committed to supporting the most up-to-date information for our
PHP Medicare Members of Sparrow Advantage, Covenant Advantage, and PHP Advantage.

PHP Medicare to Waive Member Cost Share for COVID-19 Testing
Our top priority is the health and safety of our Members. We want to assure all Medicare Members that PHP Medicare will cover medically necessary services related to Coronavirus as we would any other illness or injury and in accordance with the Member’s policy. In addition, PHP Medicare will waive prior authorization and member copays and deductibles for COVID-19 diagnostic testing as ordered by a Physician and consistent with CDC guidelines.

PHP Medicare to Waive Early Prescription Refill Limits
PHP Medicare will waive early prescription refill lockouts to ensure an adequate supply for our PHP Medicare Members of Sparrow Advantage, Covenant Advantage, and PHP Advantage.
PHP Medicare is working closely with the Centers for Medicare and Medicaid Services (CMS), and are evaluating additional CMS guidance related to COVID-19. We will provide updates as they are available.

Your Customer Service Team is Here to Help
If you have any questions about your Sparrow Advantage, Covenant Advantage, or PHP Advantage benefits,
please call the Customer Service number found on the back of your Member ID card.

Click to view important and helpful resources from the CDC.

H7646_20-599_C